The research points to structural empowerment as a key factor in improving their quality of life.
Researchers from the University of Malaga have published a study in which they identify social service workers as one of the professional groups most likely to experience burnout syndrome, motivated by the characteristics of the job, by the economic cuts of recent years and by the pandemic situation, according to the study.
In this context, the research places the empowerment of workers as a tool for change towards a better quality of working life, proposed through the so-called structural empowerment of organisations.
“This is the ability to perform work tasks effectively through access to four sources of power in organisations: professional development opportunities, information about work, time and physical resources, and support from colleagues and bosses,” explains Alejandro Orgambídez, a lecturer in the Department of Social Psychology, Social Work and Social Services and Social Anthropology, one of the authors of the study. “When a worker has access to these organisational elements, he or she feels empowered, experiencing lower levels of stress and burnout and expressing greater job satisfaction,” he continues.